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F&Q

Hardware Questions
  • Regular questions

    Alarm sound

    Short beep once

    • Booting normally

    Short beep twice

    • Regular error,need to enter CMOS and change settings

    Long beep once + Short beep once

    • Memory or motherboard error

    Short beep once + long beep twice

    • Keyboard controller error

    Short beep once + long beep three times

    • Graphics or monitor error

    Long beep once + short beep nine times

    • Motherboard BIOS damage

    Steady long beep

    • Memory error

    Steady short beep

    • Power/monitor/Graphics disconnect

    Repeat short beeps

    • Power supply error









  • Mini pc shutdown suddenly when it is being used normally. And it cannot reboot by pressing power button, nothing show on screen, but indicator light on.

    Re-plug memory to try. If  still unsolved, discharge CMOS, then restart Mini PC.

  • After being used for a period of time, Mini pc has problems of crash, blue screen, and other malfunctions. The problems is still unsolved after re-install operating system.

    Excessive dust on the surface of motherboard could cause short circuit. Please clear the dust by blower or brush.

  • When Mini PC is shutdown because suddenly loses power, it will boot automatically when power is connected again.

    Enter BIOS, find [Advanced Power Management], set RESTORE ON AC POWER LOSS as POWER OFF.

  • After being used for a period of time, Mini pc has problems of crash, blue screen, and other malfunctions. The problems is still unsolved after re-install operating system.

    Excessive dust on the surface of motherboard could cause short circuit. Please clear the dust by blower or brush.

  • When Mini PC is shutdown because suddenly loses power, it will boot automatically when power is connected again.

     Enter BIOS, find [Advanced Power Management], set RESTORE ON AC POWER LOSS as POWER OFF.

  • keyboard error or no keyboard present show on screen after booting, Mini PC cannot access operating system

    Keyboard error or no keyboard. Please Re-plug keyboard to try. If still unsolved, restart Mini PC and press [Delete ] to enter BIOS, find HALT ON under STANDARD BIOS SETUP and set it to ALL BUT KEYBOARD.  

  • CMOS Battery State Low show on screen after booting

    CMOS power supply is insufficient. Please replace CMOS battery.

  • When start a Mini pc that is unused for a period of time, nothing show on screen, and with constant bee-bee-bee sounds

    Please check whether the memory is disconnected or contacted well. If yes but still solved, check whether capacitor burst. If no please replace CMOS battery.

  • Mini PC cannot boot, and with steady beep sound.

    Re-plug memory

Software Questions
  • Contact Us

    ShareVDI Technology Co.,Ltd

    Add:

    18th Floor,6#B building,Baoneng Science&Technology Industrial Park,No.1 Qingxiang Road,Longhua New Area,Shenzhen,China

    E-mail:

    Tel:

    +86-755- 82172260 /+86 13827431442
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